Bring your existing care together
If you already have a care plan or see other health professionals, bring any relevant letters and recent results. Explain what is working for you and what you would like to discuss. Recommendations depend on your health needs and the information available at the consultation.
Allow enough time for a review
Contact reception if you need to cover several conditions, review a care plan or complete paperwork, so the team can advise on an appropriate appointment length. A prescription, investigation, referral or care-plan document is provided only where clinically appropriate; it is not automatic with a booking.
What to bring
- A current list of medicines, including non-prescription products, and any allergies.
- Recent results, hospital or specialist letters and your existing care plan, if available.
- Questions about changes in your health, medicines or follow-up arrangements.
Before you book
Can I bring a care plan from another practice?
You can bring a copy to discuss. If further records are needed, ask the practice about the process for requesting them with your consent.
Will a care-plan appointment be bulk billed?
Do not assume a particular fee, rebate or eligibility. Ask reception about the appointment type, current fees and any applicable Medicare arrangements before booking.
Can I book a telehealth review?
Telehealth is offered at the treating doctor’s discretion. Ask reception whether it is suitable for your circumstances; a face-to-face appointment may be needed.